Essential Questions for Employment: Support Networks that Build Social Capital

Employment Playbook: Chapter 8

Overview

Overview

When young people secure work that pays a living wage, offers benefits, builds skills and provides purpose, they gain a trajectory toward long-term stability and opportunity. Communities can make this possible by aligning workforce systems, expanding access to internships and apprenticeships, engaging employers and ensuring every young person has the support and connections they need to launch a rewarding career.

This is part 7 of StriveTogether’s Cradle-to-Career Outcomes Playbook: Employment. The playbook synthesizes research and practical guidance communities can use to improve postsecondary completion.

Support networks — mentors, alumni, community groups, employers — unlock good jobs by brokering internships/apprenticeships and job-shadowing, sharing insider insight on hiring and workplace norms and providing resume/interview coaching.

Question 8

Question 8: Do young people have strong, supportive relationships with colleagues, supervisors, mentors and other influential, experienced people?

Why it matters

Strong relationships with bosses, mentors and colleagues help young workers learn faster, gain clear feedback and access opportunities — raising performance, satisfaction and retention. Supportive and inclusive networks also build confidence and skills while opening pathways to promotion and long-term economic mobility.

Mentorship: Meta-analyses find mentored newcomers earn more, advance faster and report higher satisfaction and commitment than non-mentored peers (Does Mentoring Matter? A Multidisciplinary Meta-Analysis Comparing Mentored and Non-Mentored Individuals by Liby T. Eby, Tammy D. Allen, Sarah C. Evans, Thomas Ng and David DuBois). 

Social capital: Social capital — the resources people draw from close ties and wider networks (e.g., family support, job leads) — fosters belonging and upward mobility, whether built in person or online, especially when it bridges economic divides. Higher social capital is linked to gains in education, child well-being, health, safety, tolerance, happiness and civic/economic equality; its decline is worrisome (Putnam 1995, 2000, 2001). It supports health (Freese & Lutfey 2011), employment through referrals (Fernandez, Castilla, & Moore 2000) and social support (Putnam 1995), though time and money barriers make it harder for low-income households to build (Chantarat & Barrett 2012). Neighborhood conditions — crime, cohesion, interaction and informal social control — strongly shape social capital (Sampson, Morenoff, & Gannon-Rowley 2002; Urban Institute, Boosting Upward Mobility).  

Contributing factor

Mentorship

Contributing factor | Key source: E-W Framework

Social capital

Question 9

Question 9: Do young people have access to paid, relevant internships and apprenticeships?

Why it matters


Access to paid internships allows young people to gain real-world experience, build professional networks and develop career-ready skills without sacrificing financial stability. Research from the National Association of Colleges and Employers (NACE) shows that students who complete paid internships are more likely to secure full-time employment after graduation and earn higher starting salaries. According to the NACE 2022 Student Survey, students who complete paid internships earn a median starting salary of $62,500, compared to just $42,500 for their unpaid counterparts (NACE). Paid interns also receive more job offers on average (1.61 vs. 0.94). For low-income and first-generation students, paid internships are especially important, as they provide both income and equitable access to career-building opportunities that unpaid positions often exclude.

Contributing factor | Key source: E-W Framework

Participation in work-based learning

Question 10

Question 10: Do young people have educators, supervisors and colleagues of diverse representation?

Why it matters


Early exposure to effective, representative educators, colleagues and managers shapes young people’s entry into the labor market: same-race/gender educators raise achievement, persistence and college entry/completion — with especially strong effects for students of color and Black men at HBCUs (Dee 2004; Carrell, Page & West 2010; Gershenson et al. 2022; Purnsley). In the workplace, same-race managers lower quits/dismissals and increase promotions; high-quality management boosts productivity and retention and better-managed firms outperform even after accounting for worker ability (Giuliano, Levine & Leonard 2011; Lazear, Shaw & Stanton 2015; Bender et al. 2018). Diverse, inclusive teams generate more novel, higher-impact ideas and foster engagement — advantages that matter most early in careers — so representation across the education-to-work pipeline strengthens persistence, advancement and long-term mobility (AlShebli et al. 2018; Hofstra et al. 2020; Yang et al. 2022).

Contributing factor | Key source: E-W Framework

Representational racial and ethnic diversity of colleagues and managers

Contributing factor | Key source: E-W Framework

School and workplace racial and ethnic diversity

Contributing factor | Key source: E-W Framework

School and workplace socioeconomic diversity

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